Data privacy statement

We collect and use your personal data only in accordance with the statutory regulations of the data protection laws of the Federal Republic of Germany. Your personal data will only be disclosed to a third party or parties with your express consent and only for specific purposes. We reserve the right to pass on personal data to the authorities and courts if the necessity should arise.

Data Storage:

Access Data

When you access our website, the IP address of your computer is noted by the provider. Your IP address is stored for internal system-related and statistical purposes.

Personal Data

Personal data are data which can be assigned to specific personal information. Personal data such as your name, company, address, telephone number, and email address are only stored with your consent, e.g., when you create a customer account, place an order or otherwise submit the relevant data when registering online. Downloads are recorded in the provider’s log file. This data is stored for internal processing in accordance with data protection laws.

Processing Your Order

To process your order, personal data collected from you is passed on to the carrier charged with delivering your order to the extent necessary to deliver your order. To process your payment, we pass on your payment details to the bank charged with processing your payment.

User Data and Cookies

Information which was entered voluntarily in a form must be stored for technical reasons. When data is entered into a form for a customer’s account or to place an order, the entire contents of the entry together with the date, time and IP address of the person sending the form are stored in the database. If you complete an application form, this information is sent to us by email. We also use so-called “cookies”. Cookies are used to make our website more user-friendly, more effective and safer, but above all to speed up navigation on our platform. In addition, cookies allow us to measure how often pages are viewed and how our site is navigated. Please note that some of the cookies of our server are transferred to your system. Most of them are so-called “session cookies”. Typically they are automatically deleted from your hard disc again. You are free to always reject cookies if your browser permits.

Use of Matomo

Our website uses Matomo (Piwik), which is a so-called web analysis service. Piwik uses so-called “cookies”, which are text files that are saved on your computer and enable us to analyse the use of the website. The usage information generated by the cookie (including your abbreviated IP address) is transmitted to our servers for this purpose and saved for usage analysis purposes and then used by us to optimise the web pages. Your IP address is immediately anonymised during this process so that you as a user remain anonymous to us. The information generated by the cookie about your use of this website is not passed on to a third party. You can prevent the use of cookies through a corresponding setting in your browser software; however, we would like to point out that in this case you may not be able to use all the functions of this website in full.

Deletion of Data

Stored personal data will be deleted if the user of the website and/or a customer revokes their consent to storage of the data, when knowledge of the data is no longer required to fulfill the purpose for which the data was stored, or if storage of the data is prohibited for other legal reasons. Data used for the purposes of billing and accounting are not affected by a request to delete data.

Responsible body

The responsible body in terms of the Data Protection Acts is KERN & SOHN GmbH, Ziegelei 1, 72336 Balingen-Frommern, Germany

Data protection officer

If you have any questions about the collection, processing or use of your personal data, regarding disclosure, correction, blocking or deletion of data as well as revocation of consent given, please contact the Data protection officer in writing

Michael Stefan
bbg bitbase group GmbH
Am Heilbrunnen 47
D-72766 Reutlingen

Telefon: +49 7121 680849-0
E-Mail: datenschutz@bitbasegroup.com

Certificate of appointment of a company data protection officer (PDF)

Right to Information

Users of our website have the right to request information from us about stored data relating to their person or to their pseudonym. This information can also be provided electronically on request.